Privacy policy
Last updated: August 27, 2026
LAVIVCO respects your privacy and is committed to protecting the personal information you provide when you visit our website, make a purchase, contact us, or otherwise interact with our services.
LAVIVCO operates this store and website, including all related information, content, features, tools, products, and services (collectively, the "Services"). Our online store is powered by Shopify, which enables us to provide the Services.
This Privacy Policy explains what personal information we collect, how we collect and use it, when we may disclose it, how we protect and retain it, and the choices and rights that may be available to you.
If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will apply with respect to the collection, use, processing, and disclosure of personal information.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect
When we use the term "personal information," we mean information that identifies you or that can reasonably be linked to you or another individual.
Personal information does not include information that has been anonymized or de-identified so that it can no longer reasonably identify an individual.
Depending on how you interact with LAVIVCO, we may collect the following categories of information:
Contact Information
This may include:
-Name
-Email address
-Phone number
-Billing address
-Shipping address
-Mailing address
Order and Transaction Information
This may include:
-Products you view, add to your cart, purchase, return, exchange, or cancel
-Order numbers
-Order history
-Transaction details
-Billing and shipping information
-Information necessary to process and fulfill your orders
Payment and Financial Information
When you make a purchase, payment information may include:
-Payment method
-Payment card information
-Transaction details
-Payment confirmation
-Other information required to process your payment
Payment information is generally processed by third-party payment providers. LAVIVCO does not necessarily have access to or store your complete payment card information.
Account Information
If you create an account, we may collect information associated with your account, such as:
-Name
-Email address
-Username
-Password or account credentials
-Account preferences
-Account settings
Communications and Feedback
If you contact us, submit a review, provide feedback, or otherwise communicate with us, we may collect the information you choose to provide.
This may include customer service inquiries, messages, reviews, suggestions, photographs, testimonials, or other content you submit to us.
Device and Technical Information
When you visit our website, certain information may be collected automatically, including:
-IP address
-Browser type
-Device type
-Operating system
-Network connection information
-Unique device or browser identifiers
-Referring website
-Pages visited
-General website activity and interaction
Usage Information
We may collect information about how and when you interact with our Services, including browsing activity, pages viewed, products viewed, search activity, and other interactions with our website.
2. How We Collect Personal Information
We may collect personal information from several sources, including:
Directly From You
We may collect information when you:
-Create an account
-Place an order
-Visit or use our website
-Subscribe to our email list
-Contact customer service
-Submit a review or feedback
-Complete a form
-Otherwise provide information to us
Automatically Through Our Services
We may automatically collect certain technical and usage information when you browse or interact with our website through cookies, pixels, analytics tools, and similar technologies.
From Service Providers
We may receive information from service providers that help us operate our website, process transactions, fulfill orders, provide analytics, or perform other services on our behalf.
From Partners and Other Third Parties
We may receive information from business partners, advertising partners, social media platforms, analytics providers, or other third parties where permitted by applicable law.
3. How We Use Your Personal Information
Depending on how you interact with LAVIVCO, we may use personal information for the following purposes:
Providing and Improving Our Services
We may use your information to:
-Process and fulfill orders
-Process payments
-Arrange shipping and delivery
-Process returns, refunds, and exchanges
-Provide customer service
-Manage customer accounts
-Remember preferences
-Provide order confirmations and updates
-Enable product reviews
-Improve our website, products, and customer experience
-Understand how customers use our Services
-Provide relevant product recommendations and content
Marketing and Advertising
Where permitted by law and, where required, with your consent, we may use personal information to:
-Send promotional emails
-Send promotional text messages
-Provide information about products and promotions
-Measure marketing campaigns
-Display advertising
-Provide personalized or relevant advertising
-Understand interactions with our marketing
You may opt out of promotional communications as described in the Marketing Communications section below.
Security and Fraud Prevention
We may use information to:
-Authenticate accounts
-Protect our website and Services
-Detect and prevent fraud
-Investigate suspicious or unauthorized activity
-Protect customers, LAVIVCO, and third parties
-Maintain the security and integrity of our Services
Communications
We may use your information to:
-Respond to questions and requests
-Provide customer support
-Communicate about your orders
-Send service-related notifications
-Maintain our business relationship with you
Legal and Regulatory Purposes
We may use personal information to:
-Comply with applicable laws and regulations
-Respond to lawful requests from government authorities or law enforcement
-Respond to legal proceedings or other valid legal processes
-Investigate potential violations of our policies
-Enforce our Terms of Service
-Protect our legal rights and interests
4. Cookies and Similar Technologies
LAVIVCO may use cookies, pixels, analytics tools, tags, and similar technologies to operate and improve our website.
These technologies may help us:
-Keep the website functioning properly
-Remember preferences
-Understand website traffic
-Analyze website performance
-Understand customer interactions
-Measure advertising and marketing campaigns
-Provide relevant advertising where applicable
You may be able to control cookies through your browser or device settings.
Disabling certain cookies may affect the functionality of some features of our website.
Shopify and other third-party providers may also use cookies and similar technologies in connection with our Services.
5. Payments
When you make a purchase through our website, payment information is processed by third-party payment providers and payment processors.
LAVIVCO does not necessarily receive or store your complete payment card information.
Payment providers may collect, use, and retain payment information according to their own privacy policies and security practices.
6. Shopify
Our online store is powered by Shopify.
Shopify may collect and process personal information about your access to and use of our Services in order to provide, operate, maintain, secure, and improve Shopify's services and the Shopify-powered store experience.
Information submitted through our website may therefore be transmitted to or processed by Shopify and Shopify's service providers.
Shopify and other service providers may process information in countries other than the country in which you live.
Shopify may also process certain information independently for purposes described in its own privacy policies.
For more information about how Shopify handles personal information, please review the Shopify Consumer Privacy Policy and Shopify's applicable privacy resources.
7. When We Share Personal Information
LAVIVCO may disclose personal information to third parties where reasonably necessary to operate our business, provide our Services, fulfill orders, comply with legal obligations, or for other purposes described in this Privacy Policy.
These third parties may include:
-Shopify and ecommerce service providers
-Payment processors
-Shipping and delivery providers
-Warehousing and fulfillment providers
-Website and hosting providers
-Email and marketing platforms
-Analytics providers
-Advertising platforms
-Social media platforms
-Customer service providers
-Technology and IT providers
-Professional advisors, where appropriate
We may also disclose personal information:
-When you request or authorize us to do so
-When necessary to provide a service you have requested
-When required or permitted by applicable law
-To comply with subpoenas, warrants, court orders, or other lawful requests
-To investigate fraud, security issues, or violations of our policies
-To protect the rights, property, safety, or security of LAVIVCO, our customers, or others
-In connection with a merger, acquisition, sale, restructuring, financing, bankruptcy, or other business transaction
We do not use or disclose personal information for purposes that are incompatible with the purposes described in this Privacy Policy except where permitted or required by applicable law.
8. Marketing Communications
If you subscribe to LAVIVCO's email list or otherwise provide consent where required, we may use your contact information to send:
-Product announcements
-Promotions
-Special offers
-News
-Updates
-Other marketing communications
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us.
You may still receive non-promotional communications, such as order confirmations, shipping updates, account notifications, or other communications necessary to provide Services you have requested.
Where required by law, we will obtain appropriate consent before sending commercial electronic messages.
9. International Processing and Transfers
Some of our service providers, including Shopify and other technology providers, may process, store, or access personal information outside Canada.
When personal information is transferred to another country, it may be subject to the laws of that country and may be accessible to courts, law enforcement, or government authorities in accordance with applicable laws.
We take reasonable steps to ensure that personal information is handled in accordance with applicable privacy requirements.
If you are located in a jurisdiction with specific rules regarding international transfers of personal information, additional rights or protections may apply to you.
10. Third-Party Websites and Links
Our Services may contain links to websites, platforms, or services operated by third parties.
If you follow a link to a website that is not controlled or operated by LAVIVCO, you should review that third party's privacy policy, security practices, and terms before providing personal information.
LAVIVCO is not responsible for the privacy practices, security, content, or information-handling practices of third-party websites.
Our inclusion of a third-party link does not necessarily constitute an endorsement of that website, service, or its operator.
11. Children's Privacy
Our products may be designed for families and children, but our website and online purchasing services are intended to be used by adults.
LAVIVCO does not knowingly request or intentionally collect personal information directly from children where prohibited by applicable law.
If you are a parent or guardian and believe that a child has provided personal information to LAVIVCO, please contact us using the information below.
We will review the situation and take appropriate steps where required by applicable law.
12. Security
LAVIVCO takes reasonable measures to protect personal information against unauthorized access, collection, use, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Information transmitted over the internet may carry security risks, and we cannot guarantee the absolute security of information while it is being transmitted to us.
We recommend that you avoid sending sensitive or confidential information through unsecured communication channels.
13. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to:
-Provide our Services
-Fulfill orders and transactions
-Maintain customer accounts
-Maintain appropriate business and transaction records
-Provide customer support
-Resolve disputes
-Enforce agreements and policies
-Comply with legal, tax, accounting, or regulatory requirements
-Protect our legitimate business interests
The length of time we retain information will depend on the nature of the information and the purpose for which it was collected.
When information is no longer required, we may securely delete, destroy, or anonymize it, subject to applicable legal requirements.
14. Your Privacy Rights and Choices
Depending on where you live and the privacy laws that apply to you, you may have certain rights relating to your personal information.
These rights may include:
Right to Access
You may have the right to request access to personal information we hold about you.
Right to Correct
You may have the right to request correction of inaccurate or incomplete personal information.
Right to Delete
You may have the right to request deletion of personal information we hold about you, subject to applicable legal exceptions.
Right to Withdraw Consent
Where we rely on consent to process your personal information, you may have the right to withdraw that consent, subject to legal or contractual restrictions.
Right to Data Portability
In certain circumstances, you may have the right to receive personal information in a portable format or request that it be transferred to another organization.
Marketing Choices
You may opt out of promotional emails by using the unsubscribe link included in our communications.
Other Rights
Depending on your location, you may have additional rights concerning targeted advertising, certain disclosures of personal information, automated processing, or other uses of personal information.
These rights are not absolute and may be subject to legal limitations or exceptions.
To exercise an applicable privacy right, please contact us using the information provided below.
We may need to verify your identity before processing certain requests.
Where permitted or required by law, you may also authorize another person to submit a privacy request on your behalf. We may require evidence of that authorization and may need to verify your identity.
We will respond to valid requests within the time required by applicable law.
15. Complaints and Privacy Concerns
If you have a question, concern, or complaint about how LAVIVCO handles your personal information, please contact us using the information below.
We will review and respond to privacy-related concerns within a reasonable period and in accordance with applicable law.
Depending on where you live, you may also have the right to make a complaint to the applicable privacy or data protection authority.
For customers in Canada, this may include the Office of the Privacy Commissioner of Canada or the applicable provincial privacy authority.
16. No Discrimination for Privacy Requests
LAVIVCO will not discriminate against you for exercising privacy rights that are available to you under applicable law.
However, certain Services may require information necessary to complete a transaction or provide a requested service.
17. Changes to This Privacy Policy
LAVIVCO may update this Privacy Policy from time to time to reflect changes to our business, website, Services, privacy practices, or legal and regulatory requirements.
When we make changes, we will post the revised Privacy Policy on this page and update the "Last updated" date.
Where required by law, we will provide additional notice of material changes.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
18. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, or if you would like to exercise an applicable privacy right, please contact us:
LAVIVCO
Email: lavivco@gmail.com
Website: www.lavivco.com
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